Introduction
Directed by Jon Knautz, “The Cleaning Lady” opens with a deeply disturbing sequence that sets the tone for the film’s exploration of obsession and trauma. What might this introductory sequence be? In simple terms: rat smoothie. Yes, you read that correctly and let me just say I’ve had a multitude of ratties as pets over the years which made the opening scene quite upsetting. This psychological horror movie centers on Alice, a woman trying to simplify her life and overcome an affair by befriending her cleaning lady, Shelly. However, as their friendship deepens, Alice discovers that Shelly harbors dark secrets and a twisted past which tries to justify the “rat smoothie” the viewer is forced to endure within the first 5 minutes of the movie. The director attempts to intertwine themes of loneliness, manipulation, and the haunting impact of past traumas in a way that scares the audience; let’s take a deeper look at whether or not this was accomplished.
Horror Elements
“The Cleaning Lady” introduces audiences to a unique and haunting antagonist in the form of Shelly, portrayed with unsettling intensity by Rachel Alig. Unlike typical horror villains, Shelly’s menace is rooted in her tragic and twisted past, which has left her physically and emotionally scarred. Her outward appearance, marred by severe burns, masks an even more disturbing inner darkness. Shelly’s actions are driven by a complex mix of envy, obsession, and a desperate longing for connection, making her both sympathetic and terrifying. Her meticulous and calculated manipulation of Alice reveals a deeply disturbed mind, capable of orchestrating chilling acts of psychological and physical torment. Shelly’s character stands out in the horror genre for her layered backstory and the profound sense of unease she evokes, making her a memorable and uniquely horrifying antagonist.
The story’s core elements—loneliness, obsession, and the lingering effects of trauma—are deeply rooted in real human experiences, making the characters’ actions and motivations chillingly believable. Shelly’s physical scars and emotional wounds reflect a realistic portrayal of how past abuse and neglect can shape one’s psyche, driving her to extreme and terrifying behaviors. The film’s setting, primarily within the confines of ordinary, everyday spaces like Alice’s home, enhances the sense of realism by juxtaposing the familiar with the sinister. This grounded approach to horror makes the unfolding events feel plausible and immediate, intensifying the audience’s emotional response.
Shelly, the unsettling antagonist of “The Cleaning Lady,” has a backstory steeped in trauma and tragedy, which profoundly shapes her disturbing behavior. Born into an abusive household, Shelly endured unimaginable suffering at the hands of her mother, who inflicted severe burns on her as a form of punishment. These physical scars are a constant reminder of her painful past, but it is the emotional scars that drive her actions. Isolated and tormented, Shelly’s psyche becomes twisted, leading her to develop an obsession with cleanliness as a way to control her chaotic life. Her need for connection and acceptance manifests in a dangerous fixation on Alice, a woman she cleans for, whom she perceives as perfect and unattainable. Shelly’s tragic past and the abuse she suffered create a complex and sympathetic villain, whose actions, while horrifying, are rooted in a desperate longing for the love and normalcy she never experienced.
Suspense is mostly accomplished via the growing bond between Alice and Shelly. This relationship is laced with an ever-present sense of dread, as Shelly’s true nature and intentions slowly come to light. The suspense is heightened by the claustrophobic setting, primarily confined to Alice’s home, which transforms from a safe haven into a prison of psychological torment. Director Jon Knautz uses tight, intimate shots and a haunting score to amplify the feeling of unease, drawing the audience deeper into the twisted dynamics between the characters. As the film progresses, the suspense intensifies, culminating in a series of shocking and unpredictable twists that leave viewers both horrified and enthralled.
The sound design meticulously uses subtle, everyday noises—such as the scraping of a cleaning brush, the clinking of glass, and the hum of household appliances—to create an eerie sense of normalcy twisted into something sinister. The soundtrack’s sparse, haunting melodies punctuate moments of quiet tension, building an almost unbearable suspense as Shelly’s dark past and intentions are gradually revealed. Alice, the protagonist of “The Cleaning Lady,” is portrayed with a level of complexity and realism that makes her a believable and relatable character. As a woman struggling with personal demons, including an extramarital affair and a sense of emptiness, Alice’s vulnerability and attempts at self-improvement are convincingly depicted. Her decision to befriend Shelly, driven by a mix of compassion and a desire for distraction from her own problems, feels authentic and grounded in her character’s emotional state.
Alice’s gradual realization of Shelly’s dark side and her increasing entanglement in Shelly’s disturbing world are portrayed with a genuine sense of fear and desperation. Her reactions to the escalating horror are realistic, reflecting a blend of disbelief, horror, and survival instinct that resonates with the audience. Despite some moments that may require a slight suspension of disbelief, such as her continued interactions with Shelly despite growing red flags, Alice’s journey is overall compelling and believable. Her character’s depth and relatability add to the film’s psychological tension, making the unfolding events all the more gripping and horrifying.
Movie Elements
“The Cleaning Lady” brings a fresh perspective to the horror genre by intertwining themes of psychological trauma, obsession, and the quest for human connection in a unique and unsettling narrative. Unlike conventional horror films that rely heavily on supernatural elements or overt gore, this movie focuses on the chilling dynamics between its characters and the horrors rooted in real human experiences. Shelly, as the antagonist, stands out with her tragic backstory and complex motivations, offering a villain who evokes both fear and a degree of sympathy.
The film’s setting—a seemingly ordinary home that becomes a site of psychological and physical terror—adds to its originality. The use of everyday objects and routines, like cleaning, to build suspense and horror is both innovative and deeply unnerving. This approach not only subverts common horror tropes but also makes the terror feel more immediate and relatable. Additionally, “The Cleaning Lady” explores the intricate psychological interplay between its characters, particularly the twisted bond between Alice and Shelly. This focus on character-driven horror, combined with the film’s disturbing yet plausible scenarios, sets it apart in the genre, making it a standout for its originality and depth.
While “The Cleaning Lady” succeeds in creating a disturbing atmosphere and intriguing characters, its pacing is a notable drawback. The film starts with a strong, eerie introduction but soon lapses into a slow buildup that may test the patience of some viewers. Key plot developments unfold at a sluggish pace, and the tension that is carefully built often dissipates due to lengthy, drawn-out scenes that could have been more tightly edited. The middle portion of the film, in particular, suffers from this slow pacing, as it delves deeply into character interactions and backstory without advancing the plot significantly. This can lead to a sense of stagnation, where the initial suspense wanes and the audience is left waiting for the next significant event. While the detailed exploration of characters is commendable, the film occasionally prioritizes this over maintaining a consistent sense of urgency and suspense. The pacing issues become more pronounced when the story finally shifts gears towards the climax. The sudden acceleration of events can feel jarring, contrasting sharply with the earlier, more leisurely pace. This uneven pacing detracts from the overall tension and makes the climax feel somewhat rushed and less impactful. Overall, while “The Cleaning Lady” excels in atmosphere and character development, its poor pacing hampers the film’s ability to sustain suspense and fully engage the audience throughout its runtime.
Rachel Alig, as Shelly, is particularly effective in her role, bringing a chilling intensity to her character. Alig’s performance captures the duality of Shelly’s personality—her outward appearance as a quiet, unassuming cleaning lady and her hidden, deeply disturbed nature. The subtlety with which Alig portrays Shelly’s growing obsession and manipulative tendencies adds to the film’s unsettling atmosphere, making her a compelling and memorable antagonist. The supporting cast also contributes to the film’s overall impact, with each actor enhancing the story’s tension and emotional depth. The interactions between the characters feel organic, and the chemistry between Kendra and Alig is especially noteworthy, driving the narrative forward and heightening the psychological stakes.
Conclusion
In conclusion, “The Cleaning Lady” ultimately falls short of its potential, hindered by its uneven pacing and lackluster plot development. While the performances by Alexis Kendra and Rachel Alig are commendable, they cannot fully compensate for the film’s drawn-out middle act and predictable storyline. The movie’s attempts at building suspense often feel forced, and the reliance on familiar horror tropes detracts from any sense of originality. Despite a few genuinely unsettling moments, “The Cleaning Lady” fails to maintain a consistent level of tension or deliver a truly compelling horror experience, leaving viewers more frustrated than frightened.
Final Scare Me Please Score: “Rat smoothie” should not be a thing, out of 100
Have you watched this movie? Did you dislike it as much as we did? Drop a comment below to let us know!
















