The Cleaning Lady Review

Introduction

Directed by Jon Knautz, “The Cleaning Lady” opens with a deeply disturbing sequence that sets the tone for the film’s exploration of obsession and trauma.  What might this introductory sequence be?  In simple terms:  rat smoothie.  Yes, you read that correctly and let me just say I’ve had a multitude of ratties as pets over the years which made the opening scene quite upsetting.  This psychological horror movie centers on Alice, a woman trying to simplify her life and overcome an affair by befriending her cleaning lady, Shelly. However, as their friendship deepens, Alice discovers that Shelly harbors dark secrets and a twisted past which tries to justify the “rat smoothie” the viewer is forced to endure within the first 5 minutes of the movie. The director attempts to intertwine themes of loneliness, manipulation, and the haunting impact of past traumas in a way that scares the audience; let’s take a deeper look at whether or not this was accomplished.

Horror Elements

“The Cleaning Lady” introduces audiences to a unique and haunting antagonist in the form of Shelly, portrayed with unsettling intensity by Rachel Alig. Unlike typical horror villains, Shelly’s menace is rooted in her tragic and twisted past, which has left her physically and emotionally scarred. Her outward appearance, marred by severe burns, masks an even more disturbing inner darkness. Shelly’s actions are driven by a complex mix of envy, obsession, and a desperate longing for connection, making her both sympathetic and terrifying. Her meticulous and calculated manipulation of Alice reveals a deeply disturbed mind, capable of orchestrating chilling acts of psychological and physical torment. Shelly’s character stands out in the horror genre for her layered backstory and the profound sense of unease she evokes, making her a memorable and uniquely horrifying antagonist.

The story’s core elements—loneliness, obsession, and the lingering effects of trauma—are deeply rooted in real human experiences, making the characters’ actions and motivations chillingly believable. Shelly’s physical scars and emotional wounds reflect a realistic portrayal of how past abuse and neglect can shape one’s psyche, driving her to extreme and terrifying behaviors. The film’s setting, primarily within the confines of ordinary, everyday spaces like Alice’s home, enhances the sense of realism by juxtaposing the familiar with the sinister. This grounded approach to horror makes the unfolding events feel plausible and immediate, intensifying the audience’s emotional response.

Shelly, the unsettling antagonist of “The Cleaning Lady,” has a backstory steeped in trauma and tragedy, which profoundly shapes her disturbing behavior. Born into an abusive household, Shelly endured unimaginable suffering at the hands of her mother, who inflicted severe burns on her as a form of punishment. These physical scars are a constant reminder of her painful past, but it is the emotional scars that drive her actions. Isolated and tormented, Shelly’s psyche becomes twisted, leading her to develop an obsession with cleanliness as a way to control her chaotic life. Her need for connection and acceptance manifests in a dangerous fixation on Alice, a woman she cleans for, whom she perceives as perfect and unattainable. Shelly’s tragic past and the abuse she suffered create a complex and sympathetic villain, whose actions, while horrifying, are rooted in a desperate longing for the love and normalcy she never experienced. 

Suspense is mostly accomplished via the growing bond between Alice and Shelly.  This relationship  is laced with an ever-present sense of dread, as Shelly’s true nature and intentions slowly come to light. The suspense is heightened by the claustrophobic setting, primarily confined to Alice’s home, which transforms from a safe haven into a prison of psychological torment. Director Jon Knautz uses tight, intimate shots and a haunting score to amplify the feeling of unease, drawing the audience deeper into the twisted dynamics between the characters. As the film progresses, the suspense intensifies, culminating in a series of shocking and unpredictable twists that leave viewers both horrified and enthralled. 

The sound design meticulously uses subtle, everyday noises—such as the scraping of a cleaning brush, the clinking of glass, and the hum of household appliances—to create an eerie sense of normalcy twisted into something sinister. The soundtrack’s sparse, haunting melodies punctuate moments of quiet tension, building an almost unbearable suspense as Shelly’s dark past and intentions are gradually revealed.  Alice, the protagonist of “The Cleaning Lady,” is portrayed with a level of complexity and realism that makes her a believable and relatable character. As a woman struggling with personal demons, including an extramarital affair and a sense of emptiness, Alice’s vulnerability and attempts at self-improvement are convincingly depicted. Her decision to befriend Shelly, driven by a mix of compassion and a desire for distraction from her own problems, feels authentic and grounded in her character’s emotional state.

Alice’s gradual realization of Shelly’s dark side and her increasing entanglement in Shelly’s disturbing world are portrayed with a genuine sense of fear and desperation. Her reactions to the escalating horror are realistic, reflecting a blend of disbelief, horror, and survival instinct that resonates with the audience. Despite some moments that may require a slight suspension of disbelief, such as her continued interactions with Shelly despite growing red flags, Alice’s journey is overall compelling and believable. Her character’s depth and relatability add to the film’s psychological tension, making the unfolding events all the more gripping and horrifying.

Movie Elements

“The Cleaning Lady” brings a fresh perspective to the horror genre by intertwining themes of psychological trauma, obsession, and the quest for human connection in a unique and unsettling narrative. Unlike conventional horror films that rely heavily on supernatural elements or overt gore, this movie focuses on the chilling dynamics between its characters and the horrors rooted in real human experiences. Shelly, as the antagonist, stands out with her tragic backstory and complex motivations, offering a villain who evokes both fear and a degree of sympathy.

The film’s setting—a seemingly ordinary home that becomes a site of psychological and physical terror—adds to its originality. The use of everyday objects and routines, like cleaning, to build suspense and horror is both innovative and deeply unnerving. This approach not only subverts common horror tropes but also makes the terror feel more immediate and relatable.  Additionally, “The Cleaning Lady” explores the intricate psychological interplay between its characters, particularly the twisted bond between Alice and Shelly. This focus on character-driven horror, combined with the film’s disturbing yet plausible scenarios, sets it apart in the genre, making it a standout for its originality and depth. 

 While “The Cleaning Lady” succeeds in creating a disturbing atmosphere and intriguing characters, its pacing is a notable drawback. The film starts with a strong, eerie introduction but soon lapses into a slow buildup that may test the patience of some viewers. Key plot developments unfold at a sluggish pace, and the tension that is carefully built often dissipates due to lengthy, drawn-out scenes that could have been more tightly edited.  The middle portion of the film, in particular, suffers from this slow pacing, as it delves deeply into character interactions and backstory without advancing the plot significantly. This can lead to a sense of stagnation, where the initial suspense wanes and the audience is left waiting for the next significant event. While the detailed exploration of characters is commendable, the film occasionally prioritizes this over maintaining a consistent sense of urgency and suspense.  The pacing issues become more pronounced when the story finally shifts gears towards the climax. The sudden acceleration of events can feel jarring, contrasting sharply with the earlier, more leisurely pace. This uneven pacing detracts from the overall tension and makes the climax feel somewhat rushed and less impactful.  Overall, while “The Cleaning Lady” excels in atmosphere and character development, its poor pacing hampers the film’s ability to sustain suspense and fully engage the audience throughout its runtime.

Rachel Alig, as Shelly, is particularly effective in her role, bringing a chilling intensity to her character. Alig’s performance captures the duality of Shelly’s personality—her outward appearance as a quiet, unassuming cleaning lady and her hidden, deeply disturbed nature. The subtlety with which Alig portrays Shelly’s growing obsession and manipulative tendencies adds to the film’s unsettling atmosphere, making her a compelling and memorable antagonist.  The supporting cast also contributes to the film’s overall impact, with each actor enhancing the story’s tension and emotional depth. The interactions between the characters feel organic, and the chemistry between Kendra and Alig is especially noteworthy, driving the narrative forward and heightening the psychological stakes.

Conclusion

In conclusion, “The Cleaning Lady” ultimately falls short of its potential, hindered by its uneven pacing and lackluster plot development. While the performances by Alexis Kendra and Rachel Alig are commendable, they cannot fully compensate for the film’s drawn-out middle act and predictable storyline. The movie’s attempts at building suspense often feel forced, and the reliance on familiar horror tropes detracts from any sense of originality. Despite a few genuinely unsettling moments, “The Cleaning Lady” fails to maintain a consistent level of tension or deliver a truly compelling horror experience, leaving viewers more frustrated than frightened.  

Final Scare Me Please Score: “Rat smoothie” should not be a thing, out of 100

Link To Official Trailer

Have you watched this movie? Did you dislike it as much as we did?  Drop a comment below to let us know!

When a Stranger Calls (Original) Review

Introduction

Traveling was a major part of my childhood, both overseas and stateside.  My family’s love for exploring was definitely passed on to me, and some of my best memories were made on these trips.  Roadtrips in particular were, and still are, my favorite way to go on adventures.  As an adult, before I go on trips, I always download plenty of audio books to listen to as I drive.  This is another habit I developed as a kid; because I used to get really car sick, I couldn’t ever read or draw during long drives. Instead, I got used to listening to books while looking out the window.  When these books were finished, or we just needed a break from a narrator blaring over the speakers, my mother would tell me stories.  

Now I don’t know what kinds of stories “normal” parents tell their kids, but my parents are far from “normal”, which is probably why I grew up hearing urban legends, movie plots, and serial killer case files as stories.  One of these stories that scared me the most was an urban legend “The Babysitter and the Man Upstairs”.  I used to babysit and be left alone a lot when I was younger, which is probably why this one affected me so much.  Apparently, this legend was based on the real murder case of Janett Christman, a cold case file from 1950 that remains unsolved to this day.  

Multiple movies have been inspired from this  urban legend, and I have seen almost all of them except the original: When a Stranger Calls.  Made in 1979 by Fred Walton, it did well financially but received poor reviews by film critiques due to lack of “scares”. With this in mind, I sat down with some popcorn, made the room as dark as possible, and turned on the movie, ready to judge for myself whether or not it was a good horror film.     

Horror Elements

In the hushed stillness of the night, where every creak of the floorboard becomes a sinister symphony, and each ringing phone note holds the potential for unspeakable horror, emerges a cinematic classic that will have you glancing over your shoulder long after the screen fades to black.  As the clock ticks away, echoing through the corridors of suspense, we embark on a relentless journey into the depths of fear, where an innocent babysitting job turns into a nightmarish confrontation with the unknown.  The piercing ring of the telephone becomes a haunting melody, foretelling a series of events that will send shivers down your spine and make you question the safety of your own home- the one place that should be safe.

Well, at least the first 20 minutes of the movie do this, and I do mean ONLY the first 20 minutes.  In my opinion the rest is weird, unflowing, and extremely boring.   However, the film does end up contributing greatly to the horror genre as a whole, and one of these contributions is accomplished through the main character.

Are the characters unique?  In simplest terms, no.  Both the antagonist nor protagonist is particularly unique as there have been many babysitters and many serial killers in many, many horror films.  However, focusing on the protagonist, what does make her unique is her believability.  Jill Johnson, the main “good” character within the filim, stands as an unwavering pillar against the encroaching darkness.  She is portrayed with haunting authenticity, her character epitomizing resilience in the face of unimaginable terror.  As the unsuspecting babysitter plunges into a nightmarish ordeal, her journey unfods as a masterclass in survival against the enigmatic stranger lurking in the shadows.  With every pulse-quickening encounter and each nerve-wracking phone call, Jill’s tenacity becomes a beacon of hope, proving that courage can emerge even from the darkest corners of fear.  This really is one of the first females to emerge victorious within the horror genre, and I feel she contributes greatly to an ever-growing “heroine turns the tables on evil” sub-genre that seems to be cropping up ever more.    

Another horror element they excelled at were the film’s audio cues.  These serve as an invisible puppeteer, manipulating the audience’s emotions with every creak, every whisper, and every heart-stopping ring of the telephone.  The masterful use of sound design amplifies the tension, creating an atmosphere where the silence becomes as terrifying as the crescendo of haunting melodies.  The subtle orchestration of footsteps, the ominous hum of background noise, and the nerve-rattling phone calls work in symphony to immerse viewers in an auditory nightmare.  I wanted to address this aspect within the “Movie Elements” section, but considering the sound did an excellent job in actually scaring me, I decided to mention it here, though it could as easily transitioned us into our next topic of the “Movie Elements”.

Movie Elements

Bathed in an eerie palette of shadows and suspense, the cinematography of “When a Stranger Calls” stands as a testament to the artistry that elevates a horror film from a mere scare-fest to a visual masterpiece.  The film’s visual language, expertly crafted by the cinematographer, weaves a tapestry of tension and unease, immersing the audience into the heart of psychological terror.  Each frame becomes a calculated brushstroke, creating an atmosphere where every dimly lit corridor and ominous silhouette serves as a harbinger of impending dread.  The play of light and darkness becomes a character in itself, intensifying the spine-chilling narrative and amplifying the audience’s sense of vulnerability.

As the clock ticks through the corridors of cinematic history, “When a Stranger Calls” stands as a paradox, with its opening 20 minutes etched in the annals of horror brilliance.  The initial scenes, featuring the ominous phone calls and the ever-growing tension of the babysitter’s plight, are nothing short of masterclass in suspense.  The calculated use of silence, the gradual build-up of dread, and the harrowing realization that the call is coming from inside the house create an unparalleled sense of unease.  However, as the narrative unfolds, the subsequent acts fail to sustain the same level of intensity, leading to a diminishing return of the initial promise.  To me, this was just un-forgivable.  

Conclusion

Though I love the opening scene (have I already mentioned this?), I can understand why the overall film got negative reviews.  Most of the movie was boring and didn’t seem to flow well, nor make much sense.  Honestly, perhaps I’m biased, but I feel my mom tells this story better than the movie itself did.  Despite this, I would recommend at least seeing this movie once, as it is a classic within the horror genre, which helped numerous other films work their way into our nightmares.  Thank you for joining me as we navigated the chilling narrative, examining the artistry that goes beyond the jump scares, plunging into the psyche of a movie that has become synonymous with the fear of the unknown.  As you finish reading this, are you ready to answer your next call?  Because once you pick up the phone, there’s no escaping the terror that lurks on the other end.

Final Scare Me Please Score: Just watch the first twenty minutes, out of 100

Sources:

When a stranger calls (1979 film) (2023) Wikipedia. Available at: https://en.wikipedia.org/wiki/When_a_Stranger_Calls_(1979_film) (Accessed: 29 July 2023).